Encore Fire Protection

Office Manager

Location US-CT-Middletown
ID 2024-1097
Service Operations
Position Type


Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to New Jersey with over 20,000 customers and over 1400 employees. Encore’s mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions.


What makes Encore different? Our people. No, it's not a cliché, it's reality. People make great companies, not the other way around. Our Leadership Executives recognize it, our employees are proud of it, and customers remain loyal because of it.

The People at Encore are a critical part of our continued success and because of that, we are looking for a highly ambitious Office Manager to join our team in Middeltown, CT. How would you know if you are right for this role? There should be no task too big or too small for our office manager and if you have a ‘get it done’ personality with a strong ability to build relationships, this could be a great next step in your career!


Here's what you can expect:

  • Calendar management and scheduling meetings
  • Check-in all visitors and notify respective employees of their guests
  • Prioritize tasks with a sense of urgency when assisting with the day-to-day operations of the front desk
  • Organize conferences and meetings through aligning multiple calendars
  • Control correspondence, including answering phones and setting up conference rooms
  • Maintain records of current and post projects, operations, and decisions
  • Main appropriate filing systems, both manual and electronic, which may include confidential files and reports
  • Interface with clients and other senior level executives on a daily basis
  • Assist with projects and perform other administrative duties and functions as requested


What you'll need to do it:

  • College degree with a minimum 1-year professional office experience
  • Proficient in Microsoft Suite, intermediate knowledge of Excel is essential
  • Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills
  • Ability to work under pressure and meet deadlines


As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:

  • Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
  • Purpose and results driven work environment (work smarter not harder)
  • We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set!
  • Speaking of attire, we offer all employees Encore gear when they join the team
  • Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed
  • Access to leading edge web-based productivity tools
  • Participation in Fidelity 401(K) that includes employer match
  • Medical, Dental, and Vision benefits through Blue Cross
  • Company-paid life insurance policy of $50,000

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status


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