Encore Fire Protection stands at the forefront of the industry as a comprehensive full-service fire protection business serving the Northeast region spanning from Maine to Pennsylvania. With a vast customer base exceeding 30,000 and a dedicated workforce of over 2,000 team members.

As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Kistler O'Brien (KOB) Fire Protection based out of Pennsylvania. This partnership not only allows us to expand our footprint and find top talent in the PA area, it also allows us to work with industry leaders who strive for same level of excellence as we do.

At Encore, our mission is more than a statement; it’s a commitment to delivering an unmatched experience to those who entrusted us with their safety and property. Through innovative solutions in fire suppression, sprinkler systems, and alarm, we strive to ensure the utmost protection to our customers.

But that’s just the beginning because what really sets Encore apart is simple. It’s our people. This isn’t just a slogan or something we slapped on a t-shirt (well we did that too). It’s a fundamental belief. We understand that exceptional people drive exceptional companies.

As our newest Sales Manager, understanding the role people play in propelling our business forward shapes our sales strategy. Reporting directly to the Regional Sales Director, you will be responsible for leading a team of sales representatives, developing customer relationships, and contributing to the success of our fire protection services. Prospective customers need to know that behind every service, small or large, stands a team of individuals who are equally as passionate at keeping millions of people safe as they are at making the customer service experience seamless.

Key Responsibilities

• Lead, coach, and mentor a sales team to achieve individual and team goals.
• Conduct regular performance reviews and provide actionable feedback.
• Set and monitor sales territories, goals, and KPIs in line with regional objectives.
• Organize training sessions to enhance skills in prospecting, negotiation, and customer engagement.
• Foster a collaborative team environment, promoting knowledge sharing and best practices.
• Collaborate with leadership to implement scalable sales processes and strategies.
• Optimize CRM tools and sales technologies to track performance and streamline operations.
• Support sales reps in creating tailored customer solutions, including pricing and proposals.
• Participate in field sales activities, networking, and customer meetings to drive new business.
• Close sales for key accounts or high-value opportunities.
• Assist with recruiting, onboarding, and training new sales team members.
• Build and maintain strong customer relationships, addressing their needs and challenges.
• Resolve customer issues in coordination with operations teams.
• Represent the company in negotiations and complex sales opportunities.
• Monitor and report team performance metrics, providing actionable insights for improvement.

Qualifications:

• Proven experience in sales management, preferably in the fire protection or related industry.
• Strong leadership skills with a track record of building and motivating high-performing teams.
• Demonstrated success in direct sales, including prospecting, negotiating, and closing deals.
• Proficiency in CRM tools and sales productivity software.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to analyze data and make strategic decisions based on performance insights.
• Bachelor’s degree in Business, Sales, or a related field preferred.

Benefits:

As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:

• Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
• Purpose and results driven work environment (work smarter not harder)
• We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set!
• Speaking of attire, we offer all employees Encore gear when they join the team
• Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed
• Access to leading edge web-based productivity tools
• Participation in Fidelity 401(K) that includes employer match
• Medical, Dental, and Vision benefits through Blue Cross
• Company-paid life insurance policy of $50,000

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status