Company Overview:

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

Position Overview:

We are seeking a dynamic Accounts Receivable Specialist to join our team of dedicated finance professionals supporting our accounts receivable management focused on our service business. Our continued growth and success has created this opportunity for a candidate to join a rapidly growing organization. The role will be based in our Pawtucket, RI headquarters reporting to our Senior AR Manager – Services. 

You’ll be utilizing your passion for our mission and ability to connect with people to:

• Manage a dedicated regional aging to identify and resolve delinquent accounts
• Maintain aging reports with timely and accurate status updates, notifying Operations and Account Management of disputes of critical accounts
• Identify and propose action for uncollectable debt in the form of demand letters, collection agency submission and write-off recommendations
• Recognize and communicate billing adjustments, cooperating with internal and external stakeholders to resolve discrepancies
• Collaborate with cross-functional teams and departments to identify areas of improvement, leading to improved DSO and reduced risk
• Focus on a proactive approach to solve complex problems and successfully manage ambiguity and unexpected change in a fast-paced environment
• Assist with answering accounting phone calls and related special projects, as required

What you'll need to do it:

• Collections experience working in a fast-paced, high volume corporate collections environment
• Strong verbal and written communication and excellent interpersonal skills
• Knowledge of accounting principles and practices
• Comfortable utilizing multiple platforms to obtain client information
• Self-disciplined to work independently with minimal supervision, manage time effectively and consistently meets goals and deadlines
• Hands on experience generating detailed reports, validating and interpreting complex data to solve business challenges
• Strong Microsoft Excel skills, a plus
• Organized, detailed and able to multi-task in a fast-paced environment in a growing company

What We Offer: At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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