Are you a natural communicator who’s detail-oriented, organized, and persistent? Do you enjoy solving problems and building relationships? If so, you might be the next person to join our growing team at Encore Fire Protection!

We’re looking for someone to step into the role of Electrical Inside Sales, where you’ll play a key part in helping our customers stay safe and code-compliant by quoting and selling fire alarm system repairs and service contracts. This is a dynamic role that combines technical review, internal collaboration, and customer communication—perfect for someone who thrives in a fast-paced environment and loves both people and process.

What You’ll Do:

You’ll work closely with both customers and internal teams to deliver clear, accurate proposals and help resolve fire alarm deficiencies. You’ll be paired with an outside sales executive and serve as a key point of contact for quoting, documentation, and customer follow-up. In this role, you will:

• Review inspection reports and system documentation to identify deficiencies
• Prepare and deliver quotes and proposals for fire alarm repairs and services
• Communicate directly with customers via phone and email to provide updates and answer questions
• Collaborate with Operations and other departments to ensure seamless service delivery
• Maintain accurate documentation and assist with contract renewals and administrative follow-up

About 70% of your time will be spent in the office managing these responsibilities. The other 30% will be spent out in the field—meeting customers face to face, building relationships, and surveying life safety systems to ensure your quotes and recommendations are accurate and impactful.

What We’re Looking For:

We’re seeking someone who is both technically minded and people-oriented, with the drive to learn and grow within the fire protection industry. The ideal candidate will have:

• Sales experience, particularly in service-based industries (B2B sales is a plus)
• Strong attention to detail and time management skills to juggle multiple deadlines
• Technical curiosity—you don’t need to be an expert in fire alarm systems, but you must be ready to learn quickly
• Computer proficiency, especially in Microsoft Outlook, Word, and Excel
• Willingness to learn platforms like HubSpot and ServiceTrade (prior experience is a bonus)
• A customer-first mindset and the ability to build long-term relationships

Bonus Points If You Have:

• Experience in fire alarm, sprinkler, or life safety systems
• Familiarity with quoting software or service management tools
• Previous experience working in a compliance-driven or construction-related industry

What We Offer:

At Encore, we’re hyper-focused on building a culture that thrives on success and is energized by the fact that we get to make people’s lives safer every day. One of the ways we do this is by generously rewarding those who contribute to our continued growth—but we also know that not all rewards are monetary. Here’s what you can expect:

• Attractive base salary with a results-driven commission plan
• Purpose-driven, results-oriented work environment (we value working smarter, not harder)
• Flexible dress code—jeans most days, suits when needed. As long as you know what fits the situation (or aren't afraid to ask!), you’ll fit right in. Plus, Encore gear for all new team members
• A culture that encourages innovation, ownership, and CHANGE—we’re always willing to test, improve, and evolve
• Access to industry-leading web-based productivity tools
• Participation in a Fidelity 401(k) with employer match
• Medical, dental, and vision coverage through Blue Cross
• Company-paid life insurance policy of $50,000

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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