Company Summary:
Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you.
What You'll Do:
The Data Integrity Specialist plays a key role within our Operations team, focusing on maintaining the accuracy and integrity of our data systems. This is an excellent opportunity for someone with foundational office experience who is looking to further develop their skills and grow within a dynamic and supportive organization. As a Data Integrity Specialist, you will have the opportunity to work cross-functionally with Operations, Sales, Finance, Business Intelligence, and IT, contributing to projects that impact the entire organization.
Key Responsibilities:
- Data Management: Administer, maintain, audit, and manage incoming data to ensure compliance with internal procedures and alignment with company standards.
- Error Identification: Identify discrepancies in contracted work, invoicing errors, and timecards, and take corrective action as needed.
- Reporting: Create, optimize, and monitor various reports that reflect performance within service lines and divisions.
- Project Management: Participate in or manage small to medium-sized projects, collaborating with stakeholders across different levels of the organization.
- Process Improvement: Implement new processes and support functional departments as a subject matter expert, providing insights and recommendations for improvements.
- User Support: Serve as a frontline resource for technicians and operations teams, providing support and troubleshooting assistance for issues related to ERP systems and other internal applications.
What We're Looking For:
- A college degree in a related field or similar experience required.
- At least 2 years of office experience, especially in a data-focused role.
- Advanced skills in Microsoft Excel (you should be comfortable with complex formulas and data visualization).
- Initiative to investigate deeper into data when unexpected results are uncovered.
- Good with technology and quick to learn new tools.
- Experience using a ticketing system to manage and resolve requests on time.
- Strong problem-solving skills and the ability to spot trends in data.
- Able to work well both independently and with a team.
- Capability to work under pressure and meet deadlines.
Nice to Have:
- Experience in the fire protection industry or a similar field.
- Familiarity with data management and reporting tools.
Working Environment:
- Mostly in-office work, with occasional off-site meetings
- Remote work must be approved by Supervisor in advance.
- Must be comfortable sitting for long periods and working at a computer.
- What We Offer:
- Competitive salary based on your experience.
- Opportunity for performance-based bonuses.
- Full benefits package, including medical, dental, vision insurance, 401(K) with employer match, and company-paid life insurance.
- Casual dress code—jeans most days, suits when needed.
- Coffee, tea, and weekly office lunches.
What we offer:
As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few perks that a successful individual in this role can expect:
- Salary commensurate with experience with opportunity for a results-driven bonus
- Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed
- Real-time performance feedback and coaching
- Participation in Fidelity 401(K) that includes employer match
- Medical, Dental, and Vision benefits through Blue Cross
- Flexible vacation policy
- Company-paid life insurance policy of $50,000
- Snacks and coffee every day and weekly office lunches and breakfast
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
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