Company Overview:

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

What You'll Do:

The Data Integrity Specialist plays a key role within our Operations team, focusing on maintaining the accuracy and integrity of our data systems. This is an excellent opportunity for someone with foundational office experience who is looking to further develop their skills and grow within a dynamic and supportive organization. As a Data Integrity Specialist, you will have the opportunity to work cross-functionally with Operations, Sales, Finance, Business Intelligence, and IT, contributing to projects that impact the entire organization.

Key Responsibilities:

• Data Management: Administer, maintain, audit, and manage incoming data to ensure compliance with internal procedures and alignment with company standards.
• Error Identification: Identify discrepancies in contracted work, invoicing errors, and timecards, and take corrective action as needed.
• Reporting: Create, optimize, and monitor various reports that reflect performance within service lines and divisions.
• Project Management: Participate in or manage small to medium-sized projects, collaborating with stakeholders across different levels of the organization.
• Process Improvement: Implement new processes and support functional departments as a subject matter expert, providing insights and recommendations for improvements.
• User Support: Serve as a frontline resource for technicians and operations teams, providing support and troubleshooting assistance for issues related to ERP systems and other internal applications.

What We're Looking For:

• A college degree in a related field or similar experience required.
• At least 2 years of office experience, especially in a data-focused role.
• Advanced skills in Microsoft Excel (you should be comfortable with complex formulas and data visualization).
• Initiative to investigate deeper into data when unexpected results are uncovered.
• Good with technology and quick to learn new tools.
• Experience using a ticketing system to manage and resolve requests on time.
• Strong problem-solving skills and the ability to spot trends in data.
• Able to work well both independently and with a team.
• Capability to work under pressure and meet deadlines.

Nice to Have:

• Experience in the fire protection industry or a similar field.
• Familiarity with data management and reporting tools.

Working Environment:

• Mostly in-office work, with occasional off-site meetings
• Remote work must be approved by Supervisor in advance.
• Must be comfortable sitting for long periods and working at a computer.
• What We Offer:
• Competitive salary based on your experience.
• Opportunity for performance-based bonuses.
• Full benefits package, including medical, dental, vision insurance, 401(K) with employer match, and company-paid life insurance.
• Casual dress code—jeans most days, suits when needed.
• Coffee, tea, and weekly office lunches.

What We Offer: At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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