Company Overview:

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

About the Role: 

As Encore Fire Protection continues to scale rapidly across regions and systems, we’re looking for a strategic, systems-savvy professional to help us navigate that growth with precision and foresight. This newly elevated role goes beyond reporting—it’s about driving better decisions through data, refining processes to work smarter, and adapting to constant change with agility and insight. 

You’ll bridge People Operations, Payroll, and Finance, owning the intersection of employee data, compliance, and analytics. If you're excited by solving complex problems, love creating order out of chaos, and thrive in a fast-paced environment where no two weeks look the same, this is your role. 

Key Responsibilities: 

Strategic Data Analytics & Reporting 

• Lead the analysis of people and payroll data across multiple systems to deliver actionable insights. 
• Build and maintain dashboards and reports for leadership to support decision-making and workforce planning. 
• Respond to requests for EEOC, headcount, demographic, and wage data across business units. 
• Partner with internal stakeholders to identify reporting needs and help build scalable solutions. 

Compliance & Payroll Reporting 

• Ensure adherence to local, state, and federal laws regarding employee data, pay, leave, and tax. 
• Handle employment verification & wage reporting requests (Workers' Compensation, Unemployment, Department of Labor), and internal audit support. 
• Own benefit billing reconciliation and file feed troubleshooting with vendors and systems. 
• Monitor regulatory changes and update internal documentation/processes accordingly. 

Process Improvement & Systems Optimization 

• Identify and lead process improvements to streamline reporting and reduce manual effort. 
• Drive data cleanup and governance across HRIS, payroll, and benefits systems. 
• Serve as a systems translator between HR, Payroll, and IT—bridging gaps and increasing automation. 
• Act as a project lead or contributor on new systems, integrations, or operational rollouts. 

What You Bring: 

Experience & Education 

• 3+ years in HR or payroll analytics, reporting, or compliance. 
• Experience in high-growth or multi-state environments preferred. 
• Bachelor's degree in Business, Analytics, HR, or a related field (or equivalent experience). 

Technical Skills 

• Advanced Excel skills are a must (formulas, pivot tables, vlookups). 
• Experience with HRIS and payroll systems (e.g., Arcoro, ADP, Sage, CruncHR). 
• Familiarity with data tools (Power BI, SQL, or similar) a plus.

Core Strengths 

• Analytical problem solver who thrives on identifying trends and cleaning up messy data. 
• Able to zoom in for detail and zoom out for strategy. 
• Comfortable with ambiguity, shifting priorities, and building from scratch. 
• Excellent communicator who can collaborate across functions and influence change. 

What We Offer: At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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