Company Overview:

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

Position Overview:

We are seeking an ambitious, hands-on Head of Cyber Security to elevate our cybersecurity program within a large, fast-growing Fire Safety organization. This is a prime opportunity for a capable Cyber Security Manager or seasoned team lead who is ready to step into a broader leadership role. As this leader, you’ll own the development, implementation, and continuous improvement of our enterprise security operations, lead a team of security professionals, and work closely with business and technology leaders to embed security into our operations and culture. 

Key Responsibilities:

Security Strategy & Program Execution

• Contribute to the development and ongoing refinement of the organization’s cybersecurity strategy and operational plans.
• Implement and maintain security policies, standards, and procedures in alignment with established governance.
• Track security metrics and provide regular updates to IT leadership to support decision-making.

Business Partnership & Enablement

• Work closely with IT, business, and operational teams to ensure security considerations are incorporated into projects and initiatives.
• Support security input for M&A activities, including assessments and post-integration execution.
• Provide guidance on security requirements for new technologies and solutions.

Risk Management & Compliance

• Coordinate and execute regular risk assessments, vulnerability management cycles, and remediation activities.
• Support compliance efforts for regulatory, industry, and internal security frameworks (e.g., NIST, ISO 27001, PCI-DSS, GDPR, HIPAA).
• Assist with internal/external audits and manage security components of vendor risk assessments.

Security Operations & Incident Response

• Manage day-to-day security operations including monitoring, threat detection, and incident escalation.
• Maintain and update the incident response plan; lead investigations and coordinate response activities as needed.
• Conduct basic root-cause analysis and drive follow-up remediation actions with technical teams.

Identity, Access, and Data Protection

• Administer identity and access management (IAM) processes and support privileged access controls.
• Maintain data protection controls such as data classification, encryption, and DLP technologies.

Security Awareness Training & Culture

• Coordinate and deliver security awareness training across the organization.
• Promote security best practices and support efforts to build a security-first culture.

Security Vendor & Tool Management

• Manage security tools and platforms (e.g., SIEM, EDR, IAM, DLP, SOAR, cloud security tools) including configuration, tuning, and health monitoring.
• Support vendor evaluations, renewals, and contract management to ensure tools meet operational needs.
• Engage with external security communities to stay current with emerging trends and best practices.

Team Leadership & Development

• Lead, mentor, and support a team of security professionals, ensuring alignment with Encore Core Fundamentals.
• Set clear expectations, provide coaching and performance feedback, and support ongoing professional development.
• Contribute to maturing security processes and team capabilities through continuous improvement initiatives.

Qualifications:

• Education: Bachelor’s degree in Information Security, Computer Science, Information Technology, or related field.
• Experience: 7+ years in cybersecurity roles, ideally with at least 2 years in a supervisory or team lead capacity.
• Certifications: CISSP, CISM, or equivalent strongly preferred.
• Technical Skills: Strong knowledge of enterprise security operations, tools, and best practices.
• Communication: Excellent written and verbal communication skills; able to convey technical issues to non-technical audiences.

What We Offer: At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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