To the outside world we refer to this position as the Account Executive but internally, we've been struggling to get away from the slightly more descriptive title of SOW. SOW refers to share of wallet and that is exactly what this position is all about. Your primary focus and goal is to develop and build upon our existing customer accounts to make those relationships more "sticky" by adding additional services, executing on contract renewals, and asking for additional locations and/or referrals.

The Account Executive is really a hybrid between an Inbound Marketer, an Outside Sales Consultant, and a Relationship Building Machine. It's true, people buy from who they like, so if you have an inherent love of and desire to serve clients, this could be the opportunity for you. It is also imperative that you not be offended by the SOW reference because despite best intentions, we really can't get away from the acronym.

Our Account Executives are responsible for augmenting our External Sales efforts by taking ownership of several critical functions including but not limited to: sourcing bid opportunities (public and private), completion of proposals, identifying cross-sale opportunities within our existing customer base of 4,000+, and facilitating the renewal of existing customer contracts.

Requirements:

We fully believe in the concept of hiring for attitude and training for skill, especially when it comes to our sales positions, and that is because the most successful members of our sales team share more than a few commonalities. The A-Players on our team exhibit the following characteristics:

• A natural inclination towards putting customers first
• Willingness to try to learn new things, admit mistakes, adapt and change
• Impenetrable focus
• Takes pride in doing the right thing
• Embraces a team-first attitude
• Meets obstacles head-on when it comes to achieving set goals or objectives
• Commits to being truthful, direct, and honest in every interaction

In addition to these intangibles there are a few hard skills that will make one candidate stand out over another:

• Minimum 3-years professional work experience
• Excellent communication skills both verbal and written
• Above average proficiency with technology - Microsoft Excel and PowerPoint at a minimum. HubSpot CRM a bonus and the ability to self-teach our industry specific service platform, Service Trade

What We Offer:

At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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