Encore Fire Protection

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Location US-VT-Williston
ID 2024-1134
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then we may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Mountain Valley Sprinkler Systems Inc. based out of Williston, VT. This partnership not only allows us to expand our footprint and find top talent in the VT area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   As we continue to grow in this new territory, we have found ourselves in need of an experienced Fire Sprinkler Technician to service our Williston, VT area!   About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   Here is some of what you can expect: - Measuring and cutting steel and plastic pipes for installation using blueprints and local building codes - Attaching fire sprinkler heads and fitting to pipes to ensure pipe systems are free of leaks - Ability to study and read blueprints in order to decide fitting of the fire sprinkler system - Must employ safety measures while installing fire sprinkler systems - Must ensure that each job is done with high precision - Must document all details of the job properly   Requirements: If this sounds like the job for you, here are some of the requirements/things we take into consideration for joining the team! - High school diploma is required. Industry experience preferred - Must have valid driver's license and reliable transportation with willingness to travel within the state of New Hampshire. - Strong attention to detail - Understanding of complex blueprints and solid written and verbal skills - Familiarity with the national fire codes - Thorough knowledge of fire sprinkler systems and the necessary tools - Ability to work in a wide variety of conditions, including heights up to 30 feet or more and also be able to work in adverse weather conditions - Ability to lift 50 pounds - Experience in lift operations and OSHA guidelines - NICET certification a plus   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Medical, vision, and dental coverage - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-VT-Williston
ID 2024-1130
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a fire protection technician to work out of our Williston, Vermont territory.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Mountain Valley Sprinkler Systems Inc. based out of Vermont. This partnership not only allows us to expand our footprint and find top talent in the VT area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   What You Will Be Doing: - Assembling, installing, maintaining, and servicing fire protection systems in commercial buildings throughout New England. - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements:   Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of Vermont - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits:   Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-MA-Needham
ID 2024-1127
Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees.   Encore is an industry leading, full service fire protection company serving all of Northeast from offices in Rhode Island, Connecticut, Massachusetts, Maine, New Hampshire, New York, and New Jersey. Our continued growth and success has created the need for a Service Coordinator on our Operations team in the Needham, MA Our service coordinators are our front line problem solvers and in many cases the voice of reason. They enjoy the fast pace environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews.   Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual’s motivation to progress.   What you'll be doing: - Manage the service delivery schedule for a defined geographic region with up to 10 technicians - Maximize daily productivity (revenue) by scheduling work based on your technicians’ ability and route efficiency - Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule - Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience - Use and promote excellent customer service soft skills What you'll need to do it: - College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Exceptional interpersonal and persuasion skills - Professional, customer-focused approach to completing assignments and representing Encore - Knowledge of Massachusetts geography is a definite plus but not required   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-CT-Middletown
ID 2024-1122
Are you a recent college graduate that is confident in your ability to succeed in any role, given the opportunity and the proper training? Do you have the ability to focus on the immediate work that needs to be done while maintaining a systematic and patient approach? If the answer is yes, then this may be the perfect role for you. Encore is an industry leading, full-service fire protection company serving the Northeast with offices in Maine to New Jersey. Our continued growth and success has created the need for a Data Integrity Specialist within our Operations team, working from our Middletown, Connecticut office.   Encore leads with data and facts, which is one of the ideologies that has propelled our incredible growth. The Data Integrity team is an integral and growing department that acts as the central nervous system for the service business.   As a Data Integrity Specialist, you will be trained on the systems and processes that make our service business successful while working alongside Operations, Sales, Finance, Business Intelligence, IT. In this role, you will be able to personally grow in a diverse manner, which can lead to varied growth opportunities. You will be using your penchant for analytical thinking and analysis to: - Administer, Maintain, Audit, and Manage incoming data to ensure it follows internal procedures and stays aligned with company expectations. - Identify discrepancies in contracted work, invoicing errors and timecards - Create, optimize, and monitor a variety of reports that indicate performance within service lines and divisions - Participate and/or manage small to medium size projects working with a variety of levels within the organization - Implement new processes and support functional departments as a subject matter expert Requirements While the Data Integrity Specialist may be “entry-level”, we encourage anyone who is applying to see this as an entry-point into an organization that truly values ambition and rewards hard work. The only limits to where someone in this position can rise are the one's they put on themselves. Requirements are simple: - College degree - Advanced knowledge of Excel and an above average desire to learn new technology - Desire to be part of a successful team but able to work independently - Critical thinking skills to identify trends within the data and reports and/or suggestions for other potentially relevant operating metrics that can be compiled with the available data - Initiative to delve deeper into data if/when unexpected results are uncovered Ability to work under pressure and meet deadlines   Benefits As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience and a results-driven bonus based on personal output and effectiveness - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team! - Snacks and coffee everyday and weekly "to-order" office lunches and breakfast - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Corporate Finance & Accounting
Position Type
Full-Time
Remote
No
Location US-NJ-East Hanover
ID 2024-1121
We are looking for a Sales Engineer to handle the estimates, proposals, and negotiations for sprinkler installations projects covering the state of New Jersey. Don't know anything about sprinklers systems? That's OK. Prior fire protection experience helps, but it is not a prerequisite for this position. Encore is an industry leading, full service fire protection company serving all of Northeast from offices in Rhode Island, Connecticut, Massachusetts, Maine, New Hampshire, New York, and New Jersey. At Encore, we believe that the key to success is our diverse and talented team of employees.    As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with City Fire Equipment Co. based out of East Hanover, New Jersey. This partnership not only allows us to expand our footprint and find top talent in the NJ area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   This person must be a proven team-player that can equally work on his/her own. They have the confidence in details and small intricacies but the ability to also see the bigger picture. They are extremely organized and have notable time management skills to make them thrive in a fast-paced environment with tight deadlines.   This is not your typical sales role. And you will be expected to spend time in the office working with internal resources to accurately develop proposals and communicate with customers (on the phone and over email), but the similarities end there.   Here's what you can expect: - Conduct thorough site visits as required to gain a comprehensive understanding of project requirements and objectives. - Skillfully prepare detailed and accurate bids for fire protection projects, considering all relevant factors such as labor, materials, equipment, subcontractor costs, and overhead expenses. - Conduct thorough analysis of project specifications, drawings, and other relevant documents to accurately estimate costs associated with fire protection system installations, upgrades, and modifications. - Maintain organized documentation of bid documents, correspondence, and pricing information in accordance with company standards and regulatory requirements, ensuring accuracy and confidentiality. - Cultivate an in-depth understanding of the territory and market dynamics, enabling informed decision-making and strategic selling approaches. - Foster synergy and collaboration by actively engaging with internal project management, field construction teams, design professionals, and fellow sales team members to ensure seamless project execution and client satisfaction. Skills: While proficiency in some of these skills is not an immediate requirement, we anticipate your dedication to developing and honing them over time: - Technical Proficiency: Deep understanding of fire protection systems, including fire alarms, sprinklers, suppression systems, and codes/regulations related to fire safety. - Quantitative Analysis: Ability to analyze project specifications, drawings, and other documents to accurately estimate materials, labor, and equipment costs. - Attention to Detail: Meticulous attention to detail to ensure accuracy in estimating project costs and preparing bids and proposals. - Knowledge of Codes and Standards: Familiarity with relevant codes, regulations, and industry standards governing fire protection systems. - Computer Skills: Proficiency in estimating software and spreadsheets for cost analysis, bid preparation, and documentation. - Time Management: Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines and deliverables. Requirements: - Formal sales experience that extends beyond retail or hospitality. Experience selling a service (as opposed to a tangible product) is a plus - Proven ability to analyze project specifications, drawings, and other documents to accurately estimate materials, labor, equipment, permits, and overhead costs. - Proficient with Microsoft Suite (Outlook, Word, Excel) - Knowledge of contract terms and pricing - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and reliable transportation with willingness to travel to job sites throughout the state   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status  
Category
Sales
Position Type
Full-Time
Location US-NY-Babylon
ID 2024-1119
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout the Northeast has created a need for an Electrical Fire Alarm Apprentice to work out of our Babylon, NY office.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Checkmate Security Systems Inc. based out of Babylon, NY.  This partnership not only allows us to expand our footprint and find top talent in the NH area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   What You Will Be Doing: - Assist experienced technicians in installing, maintaining, and repairing electrical systems in residential, commercial, and industrial settings. - Learn and apply electrical theory, codes, and safety practices under the guidance of a mentor. - Perform basic tasks such as running wires, connecting circuits, and troubleshooting electrical problems. - Gain hands-on experience with power distribution systems, lighting fixtures, and control systems related to fire alarm systems. - Follow instructions carefully and adhere to safety protocols to prevent accidents and ensure compliance with regulations. - Utilize tools and equipment effectively to complete tasks efficiently and accurately. - Assist in reading blueprints, schematics, and technical drawings to understand project requirements. - Demonstrate a strong work ethic, reliability, and willingness to learn in a dynamic work environment. Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of NYC area and Long Island area.  - Must be able to pass a drug screen/background check as condition of employment   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.  
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NY-Babylon
ID 2024-1118
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do.    As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Checkmate Security Systems, Inc. based out of Babylon, NY. This partnership not only allows us to expand our footprint, but it also allows us to work with industry leaders who strive for same level of excellence as we do. This continued success throughout the Northeast has created a need for a Fire Alarm Technician to work out of our Babylon, NY location.   Here's a glimpse of some of the responsibilities if you are interested in joining our team: - The ability to install, service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. - May require some overtime hours at night, on weekends and at a moment's notice for emergency calls - Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload - Ability to identify code issues and non-conformance issues - Confidence and accuracy making recommendations regarding system installation improvements - Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems - Exceptional work ethic and attention to detail   Requirements: - High school diploma is required. Industry experience preferred - Individual must possess a valid Driver's license and have a clean driving record - Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation - Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. - Paid tuition for Fire Protection related schooling required in order to obtain licensing. - High quality company swag and attire (t-shirts, hoodies, jackets) at least twice a year - Purpose and results driven work environment (work smarter not harder) - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity toolsParticipation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross Blue Shield - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NY-Babylon
ID 2024-1117
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a Fire Sprinkler Apprentice to work out of our Babylon, New York office.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Approved Fire Prevention on based out of Long Island, New York. This partnership not only allows us to expand our footprint and find top talent in the Long Island and NYC area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Approved Fire Prevention services customers throughout Long Island and New York City, and we are looking for someone specifically to help work with our lead Journeymen that can travel throughout those areas.    What You Will Be Doing: - Assembling, installing, maintaining, and servicing fire sprinkler systems in commercial buildings throughout New York Metropolitan area and Long Island. - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of New York - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Hourly Rate: $18.00-$23.00, commensurate with experience.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the Northeast About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-RI-Pawtucket
ID 2024-1114
Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to New Jersey with over 20,000 customers and over 1200 employees. Encore’s mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions. We are seeking a dynamic Accounts Receivable Specialist to join our team of dedicated finance professionals supporting our accounts receivable management focused on our service business. Our continued growth and success has created this opportunity for a candidate looking to join a fast growing organization.   The role will be based in our Pawtucket, Rhode Island headquarters reporting to our AR Manager – Services.  You’ll be utilizing your passion for our mission and ability to connect with people to: - Manage a dedicated regional aging to identify and resolve delinquent accounts - Maintain aging reports with timely and accurate status updates; notifying Operations and Account Management of disputes of critical accounts - Identify and propose action for uncollectable debt in the form of demand letters, collection agency submission and write-off recommendations - Recognize and communicate billing adjustments, cooperating with internal and external stakeholders to resolve discrepancies - Collaborate with cross-functional teams and departments to identify areas of improvement, leading to improved DSO and reduced risk - Focus on a proactive approach to solve complex problems and successfully manage ambiguity and unexpected change in a fast-paced environment - Assist with answering accounting phone calls and related special projects, as required Requirements: - Collections experience working in a fast-paced, high volume corporate collections environment - Strong verbal and written communication and excellent interpersonal skills - Knowledge of accounting principles and practices - Comfortable utilizing multiple platforms to obtain client information - Self-disciplined to work independently with minimal supervision, manage time effectively and consistently meets goals and deadlines - Hands on experience generating detailed reports, validating and interpreting complex data to solve business challenges - Strong Microsoft Excel skills, a plus - Organized, detailed and able to multi-task in a high paced environment in a growing company Benefits:  As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Corporate Finance & Accounting
Position Type
Full-Time
Remote
No
Location US-NJ-East Hanover
ID 2024-1113
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do.    As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with City Fire Equipment based out of East Hanover, NJ. This partnership not only allows us to expand our footprint, but it also allows us to work with industry leaders who strive for same level of excellence as we do. This continued success throughout the Northeast has created a need for a Fire Alarm Technician to work out of our East Hanover, NJ location.   Here's a glimpse of some of the responsibilities if you are interested in joining our team: - The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install is a plus, but not required - May require some overtime hours at night, on weekends and at a moment's notice for emergency calls - Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload - Ability to identify code issues and non-conformance issues - Confidence and accuracy making recommendations regarding system installation improvements - Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems - Exceptional work ethic and attention to detail   Requirements: - High school diploma is required. Industry experience preferred - Individual must possess a valid Driver's license and have a clean driving record - Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation - Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. - Paid tuition for Fire Protection related schooling required in order to obtain licensing. - High quality company swag and attire (t-shirts, hoodies, jackets) at least twice a year - Purpose and results driven work environment (work smarter not harder) - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross Blue Shield - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Location US-ME-Lewiston
ID 2024-1112
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a fire protection technician to work out of our Lewiston, Maine office.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Sprinkler Systems Inc. based out of Maine. This partnership not only allows us to expand our footprint and find top talent in the ME area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Sprinkler Systems Inc. services customers all throughout the state of Maine, and we are looking for someone specifically to help with our Lewiston, ME territory and customers.   What You Will Be Doing: - Assembling, installing, maintaining, and servicing fire protection systems in commercial buildings. - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of Maine - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NJ-East Hanover
ID 2024-1111
Naturally outgoing, detail-oriented, and unapologetically persistent are just a few of the words I'd use to describe the ideal System Integrity Specialist. The people that do best in this position are often the people called out for being able to start a conversation with just about anyone but known to never take no for an answer. If this sounds like you, then there may be an opportunity for you at Encore Fire Protection!   Encore is an industry leading, full service fire protection company serving all of Northeast from offices in Rhode Island, Connecticut, Massachusetts, Maine, New Hampshire, New York, and New Jersey. At Encore, we believe that the key to success is our diverse and talented team of employees.    As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with City Fire Equipment Co. based out of East Hanover, New Jersey. This partnership not only allows us to expand our footprint and find top talent in the NJ area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   The next person we add to our team has to be a proven team-player that can equally work on your own. They have the confidence in details and small intricacies but the ability to also see the bigger picture. They are extremely organized and have notable time management skills to make them thrive in a fast-paced environment with tight deadlines.   This is not your typical inside sales role. You will be paired with an outside sales executive. And you will be expected to spend time in the office working with internal resources to accurately quote, develop proposals, and communicate with customers (on the phone and over email), but the similarities end there.   Here's what you can expect: - Work with customers to build long standing relationships - Collaborate with other departments, such as Operations, to ensure that the customer is getting our unique experience - Be the customers advocate and point of contact for questions and things they need including pointing them in the right direction of who can assist for any requests - Review past inspection reports to accurately determine system deficiencies and work with customers to quote and service the system - Perform administrative duties such as writing and send contract renewals, filling out proposals and forms, etc. That will account for about 70% of your time. The rest of the time you will be encouraged to get out of the office to meet customers face to face, build rapport, and survey life safety equipment so that you can effectively quote and sell contracts.     Requirements While having the technical experience in fire alarm and/or sprinkler systems is a must, here are a few other requirements to be wildly successful in this role: - You must have some formal sales experience that extends beyond retail or hospitality. Experience selling a service (as opposed to a tangible product) is a plus. - We are prepared to teach you about alarm and sprinkler systems but you must be ready to commit to learning. This can be a hard pill to swallow for the naturally competitive person who is driven to want to produce out of the gates, we know that, and so we want to be upfront about it. - You must be good on the computer. To us, "good" means that are proficient with the Microsoft Suite (Outlook, Word, and excel) without question. In addition, we use Hubspot, Zendesk, Slack, and an industry specific program called ServiceTrade. Prior working experience with these programs is not a requirement, but you must be prepared to adopt and self-teach on each of these platforms. - You must be a people person! You have to build great relationships with your customers and be their advocate as well as a voice of reason.   Benefits As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Full-time position with an attractive salary and a results-driven commission plan - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear twice a year - Snacks and coffee everyday and weekly "to-order" office lunches and breakfast - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Sales
Position Type
Full-Time
Location US-NJ-East Hanover
ID 2024-1110
Are you a problem solver who enjoys change and innovation while controlling the big picture? Are you the kind of leader that can be both firm and goal-oriented while motivating, training, and engaging those around you? If so, then Encore might have the perfect opportunity for you! We are looking for a Project Manager in our East Hanover, NJ office to step up to the plate and get things done.   Encore is an industry leading, full service fire protection company serving all of Northeast from offices in Rhode Island, Connecticut, Massachusetts, Maine, New Hampshire, New York, and New Jersey. At Encore, we believe that the key to success is our diverse and talented team of employees.    As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with City Fire Equipment Co. based out of East Hanover, New Jersey. This partnership not only allows us to expand our footprint and find top talent in the NJ area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   We are all about hiring on attitude and training for skill. Most of our positions require little or no prior industry experience, but this is not one of those roles. To be our next Project Manager on our team, you must have a minimum of 5 years’ experience working in the construction industry. This experience can come in any combination of field, sales, design, operations and/or management but must total at least 5-years.   Requirements A day in the life of a Project Manager looks something like this: - Fielding questions from our technicians and offering recommendations to navigate complex situations on job sites - Effectively communicating with our customers and taking ownership for resolving project-related issues - Creating schedules for your team and assessing their performance while identifying areas of improvement - Ensuring projects are completed on time and providing the necessary support to the team to make this happen - Working alongside general contractors, project managers and other key stakeholders to meet business goals - Keeping track of material and equipment inventory for projects and placing orders as needed - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly   What You'll Need to Do it: - Minimum 5 years’ experience in a field supervisory role in the construction industry - Knowledge of contract terms and pricing - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and reliable transportation with willingness to travel within the state of New Jersey There are certainly technical skills required to do this job well, however, we have identified a more than a few common characteristics in the A-Players on our Teams: - Quality - Exceeding expectations and becoming an industry expert - Integrity - providing best in class customer service - Teamwork - this company is a team, we all grow together - Growth - hard work does not go unnoticed. We train, develop, and promote from within Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Contracting Operations
Position Type
Full-Time
Location US-NJ-East Hanover
ID 2024-1109
Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with City Fire Equipment Co. based out of East Hanover, New Jersey. This partnership not only allows us to expand our footprint and find top talent in the NJ area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Encore is an industry leading, full service fire protection company serving all of Northeast from offices in Rhode Island, Connecticut, Massachusetts, Maine, New Hampshire, New York, and New Jersey. Our continued growth and success has created the need for a Service Coordinator on our Operations team in our East Hanover, NJ office. Our service coordinators are our front line problem solvers and in many cases the voice of reason. They enjoy the fast pace environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews.   Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual’s motivation to progress.   What you'll be doing: - Manage the service delivery schedule for a defined geographic region with up to 10 technicians - Maximize daily productivity (revenue) by scheduling work based on your technicians’ ability and route efficiency - Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule - Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience - Use and promote excellent customer service soft skills What you'll need to do it: - College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Exceptional interpersonal and persuasion skills - Professional, customer-focused approach to completing assignments and representing Encore - Knowledge of New Jersey geography is a definite plus but not required   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Location US-NH-Dublin
ID 2024-1106
Are you the subject matter expert when it comes to the ins and outs of all things Fire Sprinkler? If the answer is yes, you're in luck because we are looking for an experienced Design Engineer that doesn't only know how to use SprinkCAD but knows the parts and smarts behind the design and build of these systems.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Life Safety Fire Protection based out of Dublin, NH. This partnership not only allows us to expand our footprint and find top talent in the NH area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   What You Will Be Doing: - Prepare fire protection design drawings using SprinkCAD with HydraCADD overlay - Perform field surveys on active construction sites - Attend project management meetings (off site if necessary) to facilitate project completion in consideration of timeline and budget - Develop 2- and 3-dimensional plans for fire alarm systems What You Will Need to Do it: - Working knowledge of SprinkCAD - Ability to read and interpret architectural & mechanical engineering drawings/blueprints - Willingness to go to construction sites and complete surveys to identify possibly code issues and apply solutions - Strong desire to work in a team setting - Effective communication skills both written and verbal are required - 3-5 years of Fire sprinkler system design experience - Basic knowledge of HydraCad a plus but not required - Ability to work under pressure and meet deadlines Requirements: - Experience and/or education in the construction industry is preferred but if you don’t have that, all we ask is for you to show up with a positive, "can-do" attitude, and genuine interest in learning our industry - Proficiency in Microsoft Office is a non-negotiable must as well an overall aptitude for embracing new technology - Self-starter with the ability to work both independently and within a team environment - The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. - Drivers license and access to reliable transportation. This position will regularly bring you out of the office, either to job sites or to building departments around the state Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected statu
Category
Contracting Operations
Remote
No
Location US-NH-Dover
ID 2024-1105
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then we may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Life Safety Fire Protection based out of Dublin, NH. This partnership not only allows us to expand our footprint and find top talent in the NH area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   As we continue to grow in this new territory, we have found ourselves in need of an experienced Fire Sprinkler Technician to service our Portsmouth, NH area!   About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   Here is some of what you can expect: - Measuring and cutting steel and plastic pipes for installation using blueprints and local building codes - Attaching fire sprinkler heads and fitting to pipes to ensure pipe systems are free of leaks - Ability to study and read blueprints in order to decide fitting of the fire sprinkler system - Must employ safety measures while installing fire sprinkler systems - Must ensure that each job is done with high precision - Must document all details of the job properly   Requirements: If this sounds like the job for you, here are some of the requirements/things we take into consideration for joining the team! - High school diploma is required. Industry experience preferred - Must have valid driver's license and reliable transportation with willingness to travel within the state of New Hampshire. - Strong attention to detail - Understanding of complex blueprints and solid written and verbal skills - Familiarity with the national fire codes - Thorough knowledge of fire sprinkler systems and the necessary tools - Ability to work in a wide variety of conditions, including heights up to 30 feet or more and also be able to work in adverse weather conditions - Ability to lift 50 pounds - Experience in lift operations and OSHA guidelines - NICET certification a plus   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Medical, vision, and dental coverage - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-NY-Babylon
ID 2024-1104
Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler, and fire alarm solutions. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Approved Fire Prevention Co. based out of Babylon, New York. This partnership not only allows us to expand our footprint and find top talent in the area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   This continued growth and success has created a need for an Operations Specialist in our Babylon, New York office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective.   The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.   Here's what you can expect: - Manage and oversee the service delivery for specific product lines - Review scope of work and service contracts to ensure accuracy - Match billing with contract quotes and be able to notice even the smallest differences - Investigate scope of work performed with billing discrepancies - Communicate with customers on daily basis with invoice changes - Maintain focus on executing end of month billing cycle   Requirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: - Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive - Prior experience in a service business or scheduling position - Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills - Ability to work under pressure and meet deadlines Salary range: $55,000 - $65,000, commensurate with experience and qualifications   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NY-Babylon
ID 2024-1103
Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees.   Encore is an industry leading, full service fire protection company serving all of the Northeast from offices in Maine to New Jersey. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Approved Fire Prevention Co. based out of Babylon, New York. This partnership not only allows us to expand our footprint and find top talent in the area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Our service coordinators are our front line problem solvers and in many cases the voice of reason. They enjoy the fast pace environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews.   Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual’s motivation to progress.    What you'll be doing: - Manage the service delivery schedule for a defined geographic region with up to 10 technicians - Maximize daily productivity (revenue) by scheduling work based on your technicians’ ability and route efficiency - Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule - Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience - Use and promote excellent customer service soft skills What you'll need to do it: - College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Exceptional interpersonal and persuasion skills - Professional, customer-focused approach to completing assignments and representing Encore - Knowledge of New York and New Jersey geography is a definite plus but not required Salary range: $55,000 - $65,000, commensurate with experience and qualifications   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NH-Dublin
ID 2024-1102
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a fire protection apprentice to work out of our Dublin, New Hampshire office.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Life Safety Fire Protection based out of Dublin, New Hampshire. This partnership not only allows us to expand our footprint and find top talent in the NH area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   What You Will Be Doing: - Assembling, installing, maintaining, and servicing fire protection systems in commercial buildings throughout New England. - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of New Hampshire - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.  
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-ME-Lewiston
ID 2024-1101
Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Sprinkler Systems Inc. based out of Lewiston, Maine. This partnership not only allows us to expand our footprint and find top talent in the Maine area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Our continued growth and success has created a need for an Office Coordinator in our Lewiston, Maine office. What makes Encore different? Our people. No, it's not a cliche, it's reality. People make great companies, not the other way around. Our Leadership Executives recognize it, our employees are proud of it, and customers remain loyal because of it. For that exact reason, the people we are looking for must consistently provide an exceptional level of customer service, be able to create strong partnerships, cultivate relationships with clients and employees, and coordinate with internal office/administrative teams from other locations.   So what do our administrative teams do? Here's a look inside their world: - Answer inbound calls from customers and direct to the appropriate staff - Calendar management and scheduling meetings - Check-in all visitors and notify respective employees of their guests - Prioritize tasks with a sense of urgency when assisting with the day-to-day operation of our service delivery team - Data entry and reviewing work orders - Maintain records of current and post projects, operations, and decisions - Maintain appropriate filing systems, both manual and electronic, which may include confidential files and reports - Interface with clients and other senior level executives on a daily basis - Assist with projects and perform other administrative duties and functions as requested   Requirements:   The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: - College degree, recent grads we are looking for you! - Proficient in Microsoft Suite, intermediate knowledge of Excel is essential - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Ability to work under pressure and meet deadlines   Benefits As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Pay rate commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees company gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits  - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Location US-MA-Needham
ID 2024-1100
Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to New Jersey with over 30,000 customers and over 1,200 employees. Encore’s mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions.   Our continued growth and success have created the need for a Business Intelligence Engineer supporting our fast-growing Business Intelligence team. This is an opportunity to play a meaningful role in the early stages of our cloud data infrastructure deployment.        You will be utilizing your passion for data to execute our mission: - Develop, own, and maintain enterprise data engineering standards of operation across Encore’s data fabric for all business operations and services, including: - Data ELT and ETL configurations - Data warehousing, modeling, and user management - Data governance and assurance - Collaborate with leadership across organization and technical peers to gather data engineering requirements and convert them into operational data schemas in support of business analysis and improvement objectives - Work with the business systems operations team to resolve data anomalies while recommending and/or implementing data quality improvements - Monitor and maintain operational performance of the data pipeline tech stack, and optimize configuration of resources in support of cost management Requirements: - Minimum of 3 years of SQL Experience, and either built or contributed to the construction of an enterprise cloud data pipeline/warehouse - Proficient cloud data warehouse technology such as Azure Synapse, AWS Redshift, or Snowflake, and data transport ETL/ELT technology such as FiveTranor Matillion - Proficient in Excel, including advanced formulas and Power Query - Independently motivated and comfortable working on initiatives as the sole owner and contributor - Strong written and verbal communication skills - Ability to work under pressure and quickly pivot focus to meet moving deadlines - A desire and willingness to stay up to date on new technologies in the data engineering landscape, and identify opportunities to improve Encore’s tech stack   Preferred Skills:   Our ideal candidate will possess some of all the following:     - Experience in Power BI development, with a strong understanding of the DAX expression language, M Code, and Power BI tenant administration. - Experience with Python, R, or similar scripting languages. - Experience in an organization using the full suite of Microsoft products, including Windows, Azure, Power Platform, Outlook, and Access             Benefits:   As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Corporate Finance & Accounting
Position Type
Full-Time
Location US-NJ-East Hanover
ID 2024-1099
Encore Fire Protection is an industry leading fire protection company serving all of the Northeast. Encore's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection with a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   Encore’s continued success and growth has created a need for a Warehouse Technician working in our fire suppression division of our East Hanover, NJ warehouse.   We pride ourselves on providing our employees with opportunity for growth and advancement. Successful individuals in this position have used this as an entry point to a career as a field technician or in our office as part of the operations team.   Duties include: - Servicing, repairing and maintaining the portable fire equipment and extinguishers - Learning and understanding systems testing and inspections - Ability to identify code and non code conformance issues - Maintain inventory databases using Excel - Pulling and preparing orders for delivery to job sites - Receive, verify, stage and stock all incoming material - Ensure warehouse is clean, organized, secure and safe at all times - Assist Drivers with deliveries as needed Other Qualifications: - Self-motivated with a strong desire to succeed - Working knowledge of safety regulations and procedures - Ability to learn quickly - A “can do” attitude   Benefits:   Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the northeast   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.  
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-CT-Middletown
ID 2024-1097
Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to New Jersey with over 20,000 customers and over 1400 employees. Encore’s mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions.   What makes Encore different? Our people. No, it's not a cliché, it's reality. People make great companies, not the other way around. Our Leadership Executives recognize it, our employees are proud of it, and customers remain loyal because of it. The People at Encore are a critical part of our continued success and because of that, we are looking for a highly ambitious Office Manager to join our team in Middeltown, CT. How would you know if you are right for this role? There should be no task too big or too small for our office manager and if you have a ‘get it done’ personality with a strong ability to build relationships, this could be a great next step in your career!   Here's what you can expect: - Calendar management and scheduling meetings - Check-in all visitors and notify respective employees of their guests - Prioritize tasks with a sense of urgency when assisting with the day-to-day operations of the front desk - Organize conferences and meetings through aligning multiple calendars - Control correspondence, including answering phones and setting up conference rooms - Maintain records of current and post projects, operations, and decisions - Main appropriate filing systems, both manual and electronic, which may include confidential files and reports - Interface with clients and other senior level executives on a daily basis - Assist with projects and perform other administrative duties and functions as requested   What you'll need to do it: - College degree with a minimum 1-year professional office experience - Proficient in Microsoft Suite, intermediate knowledge of Excel is essential - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Ability to work under pressure and meet deadlines Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-CT-Middletown
ID 2024-1096
Encore is an industry-leading, full-service fire protection company serving the Northeast with offices from Maine to New Jersey with over 20,000 customers and over 900 employees. Encore is on a mission to be the best fire protection company the industry has ever seen. This requires continuous growth and improvement on our end, with an emphasis on bringing in the next generation of fire protection technicians. As a result, we are searching for a Sprinkler Technician to work out of our Middletown, Connecticut Office.   Here is some of what you can expect: • Measuring and cutting steel and plastic pipes for installation using blueprints and local building codes • Attaching fire sprinkler heads and fitting to pipes to ensure pipe systems are free of leaks • Ability to study and read blueprints in order to decide fitting of the fire sprinkler system • Must employ safety measures while installing fire sprinkler systems • Must ensure that each job is done with high precision • Must document all details of the job properly   Requirements:   • Strong attention to detail • Understanding of complex blueprints and solid written and verbal skills • Familiarity with the national fire codes • Thorough knowledge of fire sprinkler systems and the necessary tools • Ability to work in a wide variety of conditions, including heights up to 30 feet or more and also be able to work in adverse weather conditions • Ability to lift 50 pounds • Experience in lift operations and OSHA guidelines • Valid driver’s license • NICET certification a plus   Benefits:    Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Medical, vision, and dental coverage - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-CT-Middletown
ID 2024-1094
Encore is an industry-leading, full-service fire protection company serving the Northeast with offices from Maine to New Jersey with over 20,000 customers and over 900 employees. Encore is on a mission to be the best fire protection company the industry has ever seen. This requires continuous growth and improvement on our end, with an emphasis on bringing in the next generation of fire protection technicians. As a result, we are searching for a Sprinkler Apprentice to work out of our Middletown, Connecticut Office.   What You'll Be Doing: - Working under the direct supervision of a qualified Journeyman - Laying out, assembling, installing, maintaining, and servicing fire sprinkler systems in commercial buildings throughout Connecticut - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly   Requirements:   What You'll Need to Do it: - Minimum 1-year experience in pipefitting field is preferred, though we encourage anyone with a 'can-do' attitude and mechanical inclination to apply! - Must be able to take direction from supervisors and then work independently with minimal supervision, follow directions and meet deadlines - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and reliable transportation with willingness to travel within the state of Connecticut - Must be able to pass a drug screen/background check as condition of employment - Candidates must have a High School Diploma or GED to be eligible for registration in an apprenticeship program Candidates should have interest in construction industry and have experience using hand tools (reading blueprints and operating machinery are a plus!)     Benefits:  Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the Northeast Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, 
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-RI-Pawtucket
ID 2024-1093
Encore is an industry-leading, full-service fire protection company serving the Northeast with offices from Maine to New Jersey with over 30,000 customers and over 1,200 employees. As the result of our growth, we are searching for a dynamic Accounts Payable Manager to lead our team of dedicated professionals. The role will be based in our Pawtucket, Rhode Island headquarters.    The Accounts Payable Manager will lead a team of five dedicated professionals on a transformation journey towards optimizing the AP process as it relates to ongoing operations and the integration of new M&A driven business partners.   This is an opportunity to play a meaningful role that will directly contribute to the continuous growth of the largest full-service fire protection company in the Northeast. This role will be challenging but extremely rewarding.    Who you are:  - Hands-on and energetic leader with a strong and diverse background in Accounts Payable; - Values accuracy, attention to detail, and self-motivation to be accountable to deliverables and deadlines; - Experience with creating, deploying, and maintaining scalable processes that includes system improvements and process re-engineering. - A penchant for motivating teammates in an atmosphere of positive and constructive communication that facilitates the team’s engagement in daily tasks and continuous improvement activities. Requirements: - Bachelor's or Associate’s degree in Business, preferred. - Minimum 5-7 years of experience in Accounts Payable as a supervisor or manager, with success in organizing and inspiring teams. - Experience with managing KPI performance related to the AP workstream (Paid on time, Days to Pays, Invoice PO compliance and others) - Proven experience using and maintaining financial systems/applications, with SAGE 300 CRE experience a plus. - Experience maintaining the T&E submission and payment cycle, with experience implementing a new system a plus. - Familiarity with advanced formulas in MS Excel Benefits As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Corporate Finance & Accounting
Position Type
Full-Time
Remote
No
Location US-RI-Pawtucket
ID 2024-1091
Encore is an industry-leading, full-service fire protection company serving all New England from offices in Maine to New Jersey. We need a high energy and dynamic Purchasing Specialist to join our procurement team based in Pawtucket, Rhode Island headquarters. The ideal candidate for our position is someone who has experience in procurement within a high volume industry.    As a Purchasing Specialist you will be working directly with the procurement manager and team, other members of our Finance team, as well as Encore vendors.   This is an opportunity to play a meaningful role in the transformation of the procurement function as we grow to be the largest full-service fire protection company in the Northeast. This role will be challenging but extremely rewarding.   Here is what you can expect: - Organize product requests to identify best vendor based on price, location, and availability. - Place accurate orders with suppliers, ensuring correct pricing, parts, and delivery schedule. - Work closely with product managers to communicate material availability and details to maintain project schedules and confirm project material availability. - Work closely with Accounts Payable and internal business partners to promptly resolve supplier payment issues, dispute resolutions, and implement corrective action plans. - Maintain relationships with suppliers by taking ownership for all tactical activities related to purchased product and participate in the negotiation of pricing and other key terms. - Track price trends and deliverables and be able to effectively communicate these details to procurement manager and relevant Encore employees.   Requirements: - Minimum 3 years experience procurement of materials in a high volume, service industry. - Strong attention to detail and operations diligence, with strong skills in data entry. - History of working well in a fast paced environment with ability to adjust to various tasks. - Reliability to work full time in our Pawtucket, RI office with potential office relocation available. - Preferred: strong Microsoft office skills, and strong ability to learn and work with purchasing/inventory based software systems   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status  
Category
Corporate Finance & Accounting
Position Type
Full-Time
Location US-RI-Pawtucket
ID 2024-1089
Encore is an industry-leading, full-service fire protection company serving the Northeast with offices from Maine to New Jersey with over 20,000 customers and over 1300 employees. Encore is on a mission to be the best fire protection company the industry has ever seen. This requires continuous growth and improvement on our end, with an emphasis on bringing in the next generation of fire protection technicians. As a result, we are searching for a Fire Suppression Apprentice to work out of our Pawtucket, Rhode Island Office.   What You Will Be Doing: - Assembling, installing, maintaining, and servicing fire protection systems in commercial buildings - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements:   Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of New Hampshire - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the northeast About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NH-Dublin
ID 2024-1088
Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees.   Encore is an industry leading, full service fire protection company serving all of the Northeast from offices in Rhode Island, Connecticut, Massachusetts, Maine, New Hampshire, New York, and New Jersey. Our continued growth and success has created the need for a Project Coordinator on our Operations team in the Dublin, NH Office. Our Project Coordinators are our front line problem solvers and in many cases, the voice of reason. They enjoy the fast pace environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews.   Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Project Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual’s motivation to progress.   What you'll be doing: - Manage the service delivery schedule for a defined geographic region with up to 10 technicians - Maximize daily productivity (revenue) by scheduling work based on your technicians’ ability and route efficiency - Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule - Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience - Use and promote excellent customer service soft skills What you'll need to do it: - College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Exceptional interpersonal and persuasion skills - Professional, customer-focused approach to completing assignments and representing Encore - Knowledge of New Hampshire geography is a definite plus but not required   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-NH-Manchester
ID 2024-1087
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout the Northeast has created a need for a Fire Suppression Technician to work out of our Manchester, New Hampshire Office.   What You'll Be Doing: - Perform inspections, testing, and recharging of kitchen and industrial systems as well as fire extinguishers. - Assembling, installing, maintaining, and servicing fire suppression systems in commercial buildings throughout the state of New Hampshire. - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the state of New Hampshire. - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the Northeast About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-ME-Saco
ID 2024-1086
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a fire protection technician to work out of our Saco, ME territory.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Life Safety Fire Protection based out of New Hampshire. This partnership not only allows us to expand our footprint and find top talent in the NH/ME area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Life Safety Fire Protection services customers throughout the states of Maine and New Hampshire, and we are looking for someone specifically to help with our Saco, ME territory and customers.   What You Will Be Doing: - Assembling, installing, maintaining, and servicing fire protection systems in commercial buildings throughout New England. - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of New Hampshire - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Contracting Operations
Position Type
Full-Time
Remote
No
Location US-RI-Pawtucket
ID 2024-1084
Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to New Jersey with over 30,000 customers and over 1200 employees. Encore’s mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions.   Encore is looking to add a Senior Accountant to join our Pawtucket, RI based Accounting Team!    This is an opportunity to play a meaningful role that will directly contribute to the continuous growth of the largest full-service fire protection company in the Northeast. This role will be challenging but extremely rewarding.    Who you are: - An accounting professional seeking an opportunity for growth and development - An aptitude to tackle a wide variety of intricate and complex accounting duties and projects - Savviness with Excel with a proven ability to adopt, and curiosity around, new technology solutions - Self-motivated, reliable individual that with a history as a successful team member   Requirements: - Bachelor's degree in Business, Accounting concentration preferred. - 3-5 years of experience in a corporate accounting department with experience reconciling balance sheet accounts and analyzing income statement activity. - Strong interpersonal skills with experience navigating interactions across an organization. - Advanced excel skills, with Power BI experience a plus. - Prior experience with accounting for purchase price allocation resulting from M&A transactions, a plus.   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Corporate Finance & Accounting
Position Type
Full-Time
Location US-ME-Portland
ID 2024-1083
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with AAA Fire Extinguisher Co. based out of Maine. This partnership not only allows us to expand our footprint and find top talent in the Maine area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   As a result of our continued success throughout the Northeast, we are in need of a Fire Suppression Technician to work in our Greater Portland, ME territory. What You'll Be Doing: - Perform inspections, testing, and recharging of kitchen and industrial systems as well as fire extinguishers. - Assembling, installing, maintaining, and servicing fire suppression systems in commercial buildings throughout the state of Maine - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen. What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the state of Maine. - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the Northeast About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Location US-MA-Needham
ID 2024-1080
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout the Northeast has created a need for a Fire Suppression Technician to work out of our Needham, MA Office.   What You'll Be Doing: - Perform inspections, testing, and recharging of kitchen and industrial systems as well as fire extinguishers. - Assembling, installing, maintaining, and servicing fire suppression systems in commercial buildings throughout Massachusetts - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting.   Requirements:   Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - MA CC-48 and/or Rhode Island Fixed Systems Journeyman's license preferred (Apprentices with experience should apply too!) - Other licenses such as CC-46, CC-41, and/or CC-47 are a plus but not required - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the state of Massachusetts including traveling frequently in and around Boston Metro area. - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits:  Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-MA-Needham
ID 2024-1079
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do.    As part of Encore's mission to be the best fire protection company the industry has ever seen. This continued success throughout the Northeast has created a need for a Fire Sprinkler Journeyman to work out of our Needham, MA location.   Here's a glimpse of some of the responsibilities if you are interested in joining our team: - Ability to install and repair basic and complex fire sprinkler systems with limited or no supervision. - Coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload - Lay out, assemble, install, and maintain pipe systems, pipe supports or related hydraulic systems that are either steel or plastic - Read blueprints and shop drawings  - Identify code issues and non-conformance issues  - Exceptional work ethic and attention to detail - Maintain OSHA safety standards while performing work duties    Requirements: - Massachusetts or Rhode Island Sprinkler Journeyman License - Individual must possess a valid Driver's license and have a clean driving record - Extensive knowledge of NFPA 13 and NFPA 25 - Customer Service centric and proficient with technology and other mobile devices - NICET certificates preferred but not required  - Ability and willingess to drive and work in Boston Metro area.  - Ability to lift more than 50 lbs   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. - Paid tuition for Fire Protection related schooling required in order to obtain licensing. - High quality company swag and attire (t-shirts, hoodies, jackets) at least twice a year - Purpose and results driven work environment (work smarter not harder) - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross Blue Shield - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-MA-Needham
ID 2024-1075
Are you interested in joining a company that is striving to become the biggest and undeniably best fire protection company in the Northeast? For past 30 years, our company has been growing rapidly across New England, which has created an immediate need for a Warehouse Manager based out of the Needham, MA office. The ideal candidate for this position is motivated, hard working and has a "get it done" attitude. We are looking for someone who will be working in the warehouse along with driving full time.   Daily Duties - Count and verify physical product received and compare to packing lists - Inspect freight for possible damage and notate damage on delivery forms - Pick and stage orders required for multiple job-sites across Massachusetts - Coordinate logistics of all departing and arriving shipments - Inventory management using various software - Perform general maintenance throughout office and grounds - All other duties as assigned - Help create and implement new operations systems for the warehouse and ensure that they are maintained. Requirements: In this position, as with most in our organization, the primary requirement is a "can do" attitude and willingness to work hard. However there are a few non-negotiable requirements that will help someone to excel in this position: - Valid Driver's License - Ability to lift over 50 lbs - General working knowledge and comfort using the computer; specifically email and Google Sheets or Microsoft Excel - Willingness to learn new technology as required - Knowledge and experience using hand tools Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Full-time position with an attractive hourly pay and opportunity for advancement. - Encore apparel and gear - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-RI-Pawtucket
ID 2024-1072
Encore Fire Protection is an industry leading fire protection company serving all of the Northeast. Encore's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection with a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   Encore’s continued success and growth has created a need for a Warehouse Technician working in our fire suppression division of our Pawtucket, RI warehouse.   We pride ourselves on providing our employees with opportunity for growth and advancement. Successful individuals in this position have used this as an entry point to a career as a field technician or in our office as part of the operations team.   Duties include: - Servicing, repairing and maintaining the portable fire equipment and extinguishers - Learning and understanding systems testing and inspections - Ability to identify code and non code conformance issues - Maintain inventory databases using Excel - Pulling and preparing orders for delivery to job sites - Receive, verify, stage and stock all incoming material - Ensure warehouse is clean, organized, secure and safe at all times - Assist Drivers with deliveries as needed Other Qualifications: - Self-motivated with a strong desire to succeed - Working knowledge of safety regulations and procedures - Ability to learn quickly - A “can do” attitude   Benefits:   Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the northeast   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-ME-Lewiston
ID 2024-1070
Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Sprinkler Systems Inc. based out of Lewiston, ME. This partnership not only allows us to expand our footprint and find top talent in the Maine area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   This continued growth and success has created a need for an Operations Specialist for our team. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.   Here's what you can expect: - Manage and oversee the service delivery for specific product lines - Review scope of work and service contracts to ensure accuracy - Match billing with contract quotes and be able to notice even the smallest differences - Investigate scope of work performed with billing discrepancies - Communicate with customers on daily basis with invoice changes - Maintain focus on executing end of month billing cycle   Requirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: - Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive - Prior experience in a service business or scheduling position - Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills - Ability to work under pressure and meet deadlines   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Aetna - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Location US-ME-Lewiston
ID 2024-1068
Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees.   Encore is an industry leading, full service fire protection company serving all of the Northeast from offices in from Maine to New Jersey. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Sprinkler Systems Inc. based out of Lewiston, Maine. This partnership not only allows us to expand our footprint and find top talent in the Maine area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Our service coordinators are our front line problem solvers and in many cases the voice of reason. They enjoy the fast pace environment and are masters at assembling the daily schedules of our service business to maximize profitability. Your primary goal will be to provide outstanding customer service while establishing the most efficient schedule for our installation, repair, and service crews.   Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Service Coordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual’s motivation to progress.     What you'll be doing: - Manage the service delivery schedule for a defined geographic region with up to 10 technicians - Maximize daily productivity (revenue) by scheduling work based on your technicians’ ability and route efficiency - Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule - Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience - Use and promote excellent customer service soft skills What you'll need to do it: - College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred - Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals’ initiative to develop advanced skills - Exceptional interpersonal and persuasion skills - Professional, customer-focused approach to completing assignments and representing Encore - Knowledge of Maine geography is a definite plus but not required   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Aetna - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Location US-NH-Dover
ID 2024-1065
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout New England has created a need for a fire protection technician to work out of our Portsmouth, New Hampshire office.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Life Safety Fire Protection based out of New Hampshire. This partnership not only allows us to expand our footprint and find top talent in the NH area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   Life Safety Fire Protection services customers all throughout the state of New Hampshire, and we are looking for someone specifically to help with our Portsmouth, NH territory and customers.   What You Will Be Doing: - Working within our Suppression department mainly focused on portables and some kitchen systems.  - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. - A strong work ethic and professional appearance Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the the state of New Hampshire - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Remote
No
Location US-ME-Lewiston
ID 2024-1063
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with AAA Fire Extinguisher Co. based out of Maine. This partnership not only allows us to expand our footprint and find top talent in the Maine area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   As a result of our continued success throughout the Northeast, we are in need of a Fire Suppression Technician to work out of our Lewiston, Maine Office.   What You'll Be Doing: - Perform inspections, testing, and recharging of kitchen and industrial systems as well as fire extinguishers. - Assembling, installing, maintaining, and servicing fire suppression systems in commercial buildings throughout the state of Maine - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting. Requirements: Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen. What You'll Need to Do it: - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the state of Maine. - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits: Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in the Northeast About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Location US-MA-Palmer
ID 2024-1062
To the outside world we refer to this position as the Account Executive but internally, we've been struggling to get away from the slightly more descriptive title of SOW. SOW refers to share of wallet and that is exactly what this position is all about. Your primary focus and goal is to develop and build upon our existing customer accounts to make those relationships more "sticky" by adding additional services, executing on contract renewals, and asking for additional locations and/or referrals.   As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Fire Service Group, based out of Palmer, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the MA area, it also allows us to work with industry leaders who strive for same level of excellence as we do.   The Account Executive is really a hybrid between an Inbound Marketer, an Outside Sales Consultant, and a Relationship Building Machine. It's true, people buy from who they like, so if you have an inherent love of and desire to serve clients, this could be the opportunity for you. It is also imperative that you not be offended by the SOW reference because despite best intentions, we really can't get away from the acronym.   Our Account Executives are responsible for augmenting our External Sales efforts by taking ownership of several critical functions including but not limited to: sourcing bid opportunities (public and private), completion of proposals, identifying cross-sale opportunities within our existing customer base of 4,000+, and facilitating the renewal of existing customer contracts.     Requirements: We fully believe in the concept of hiring for attitude and training for skill, especially when it comes to our sales positions, and that is because the most successful members of our sales team share more than a few commonalities. The A-Players on our team exhibit the following characteristics: - A natural inclination towards putting customers first - Willingness to try learn, new things, admit mistakes, adapt and change - Impenetrable focus - Takes pride in doing the right thing - Embraces a team-first attitude - Meets obstacles head-on when it comes to achieving set goals or objectives - Commits to being truthful, direct, and honest in every interaction In addition to these intangibles there are a few hard skills that will make one candidate stand out over another: - Minimum 3-years professional work experience - Excellent communication skills both verbal and written - Above average proficiency with technology - Microsoft Excel and PowerPoint at a minimum. HubSpot CRM a bonus and the ability to self-teach our industry specific service platform, Service Trade   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Sales
Position Type
Full-Time
Location US-RI-Pawtucket
ID 2024-1060
Encore is an industry-leading, full-service fire protection company serving the Northeast with offices from Maine to New Jersey and over 1400 employees. We are searching for a dynamic IT Specialist to support our rapidly growing business. The role will be based in our Pawtucket, Rhode Island headquarters.   This is an opportunity to play a meaningful role that will directly contribute to the continuous growth of the largest full-service fire protection company in the Northeast. This role will be challenging but extremely rewarding.   What you’ll be doing: - Administer and support Office 365 suite configurations and policies - Analyze, troubleshoot, and deliver Microsoft Cloud solutions on Azure and Office 365 platforms - Assist and support all designs, upgrades, and implementations of routers. Switches and wireless access points - Responsibilities include but are not limited to troubleshooting network/server/user connectivity issues and failures. - Respond to inquiries from staff, administrator, site personnel to provide technical assistant and support. - Help support technology onboarding and set-ups with both organic hires and mergers and acquisitions. Requirements: - 3-5 years of experience in Network Engineering or IT related roles - Organizational and security administration experience. - Having knowledge of backup routines and back up management - Strong command of O365 directory - Ability to travel to other Encore offices. Who you are: There are certainly technical skills required to do this job well, however, we have identified a more than a few common characteristics in the A-Players on our team, across all departments that we consider more heavily: - Passionately committed to the success of themselves, their team, and Encore; - Understanding that sometimes it takes a little extra to get the job done; whether that means staying late, coming in early, taking on an additional project or helping a teammate finish an assignment of theirs; - Unwavering belief that putting in that extra effort does not go unnoticed in the long run; - A natural desire to be part of a team but an even stronger desire to be the best on said team; - Willingness to try new things, admit mistakes, adapt and change. Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status  
Category
Corporate Finance & Accounting
Position Type
Full-Time
Location US-RI-Pawtucket
ID 2024-1057
Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. Our success throughout the Northeast has created a need for a Fire Suppression Technician to work out of our Pawtucket, Rhode Island Office.   What You'll Be Doing: - Perform inspections, testing, and recharging of kitchen and industrial systems as well as fire extinguishers. - Assembling, installing, maintaining, and servicing fire suppression systems in commercial buildings throughout Rhode Island and Southern Massachusetts  - Being a positive and professional representative of Encore while dealing with customers, directly and indirectly - Must have the ability to work alone and in team setting.   Requirements:   Whether you have been in the trade for a while or are just starting out, we encourage you to apply if you have the 'can-do' attitude to get things done and take pride in your work. While experience is preferred, we are willing to talk to those who value what it means to get things done and make it happen.   What You'll Need to Do it: - MA CC-48 and/or Rhode Island Fixed Systems Journeyman's license preferred (Apprentices with experience should apply too!) - Other licenses such as CC-46, CC-41, and/or CC-47 are a plus but not required - Must be able to work at heights and lift at least 50lbs. - Must have valid driver's license and willingness to travel within the state of Rhode Island. - Must be able to pass a drug screen/background check as condition of employment Candidates should have interest in construction industry and may possess experience reading blueprints, using hand tools and operating machinery.   Benefits:  Some of these benefits may not be important for you today, but they may be down the road: - Hourly pay in line with experience along with performance incentive plan - Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job - Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP - Paid time off - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 - Participation in Monthly, Quarterly, and Annual company training and events - Opportunity to be an integral part of the best fire protection team in New England About Us: Encore Fire Protection's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection throughout all of New England. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication   Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Service Operations
Position Type
Full-Time
Location US-MA-Palmer
ID 2024-1053
At Encore, Business Development Executives are the impact players on our team. They are experienced sales professionals, with a well established network, and a drive to be successful no matter what. Another title for these high-income producers are "hunters." They aren't waiting for leads to come to them, they go out and get them! They are not deterred by initial rejection because they are skilled at over-coming objections. To join the ranks of our Business Development Team you must be ready and able to hit the ground running by developing and executing to a defined plan for success. Questioning whether you're up for the challenge? Then this may not be the job for you. The top performing Business Development Executives don't shy away from a challenge; they charge it head on...mostly to prove (to themselves) they can succeed. And if that sounds like you, then there is definitely a place for you at the top of our sales charts!   A day in the life: - Master the ability to deliver our value-proposition in person, over the phone, and in writing - Work with prospects and clients to identify needs, budgets, timelines, business benefits, and key decision makers - Develop and maintain relationships with key decision makers, influencers and other industry contacts - Act as our primary point person for prospective project opportunities from internal and external sources - Accurately forecast and achieve sales goals - Learn the and be passionate about the technical aspects of how our systems work to keep people safe - Prepare proposals, arrange product demonstrations, deliver presentations, competitively price services, negotiate contract terms, close deals, and oversee the hand-off from sales to operations - Maintain an organized and disciplined CRM usage to optimize success  Requirements: As an experienced sales professional, our expectation is that you will bring with you the following: - No less than 3-years professional sales experience in a relevant industry (be prepared to present year over year results in terms of volume and margin) - Zero inhibitions towards generating outbound prospecting efforts whether that be through cold calling, networking, asking for referrals, or by any other means necessary - Commitment to accurately documenting all prospecting interactions (calls, emails, meetings, etc.) using a web-based CRM platform - A defined and organized process for managing a schedule of follow-up - The ability to project and meet weekly sales goals - Discipline to work independently with minimal supervision, mange time effectively, and meet goals and deadlines - A high-level of proficiency with Microsoft Office, specifically Excel and a general proficiency with technology   Benefits:  As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with uncapped commission potential - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Sales
Position Type
Full-Time
Location US-RI-Pawtucket
ID 2024-1052
To the outside world we refer to this position as the Account Executive but internally, we've been struggling to get away from the slightly more descriptive title of SOW. SOW refers to share of wallet and that is exactly what this position is all about. Your primary focus and goal is to develop and build upon our existing customer accounts to make those relationships more "sticky" by adding additional services, executing on contract renewals, and asking for additional locations and/or referrals.   The Account Executive is really a hybrid between an Inbound Marketer, an Outside Sales Consultant, and a Relationship Building Machine. It's true, people buy from who they like, so if you have an inherent love of and desire to serve clients, this could be the opportunity for you. It is also imperative that you not be offended by the SOW reference because despite best intentions, we really can't get away from the acronym.   Our Account Executives are responsible for augmenting our External Sales efforts by taking ownership of several critical functions including but not limited to: sourcing bid opportunities (public and private), completion of proposals, identifying cross-sale opportunities within our existing customer base of 4,000+, and facilitating the renewal of existing customer contracts.     Requirements: We fully believe in the concept of hiring for attitude and training for skill, especially when it comes to our sales positions, and that is because the most successful members of our sales team share more than a few commonalities. The A-Players on our team exhibit the following characteristics: - A natural inclination toward putting customers first - Willingness to try learn, new things, admit mistakes, adapt and change - Impenetrable focus - Takes pride in doing the right thing - Embraces a team-first attitude - Meets obstacles head-on when it comes to achieving set goals or objectives - Commits to being truthful, direct, and honest in every interaction In addition to these intangibles there are a few hard skills that will make one candidate stand out over another: - Minimum 3-years professional work experience - Excellent communication skills both verbal and written - Above average proficiency with technology - Microsoft Excel and PowerPoint at a minimum. HubSpot CRM a bonus and the ability to self-teach our industry specific service platform, Service Trade   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Sales
Position Type
Full-Time
Location US-MA-Needham
ID 2024-1050
Encore is an industry leading, full-service fire protection company serving the Northeast with offices from Maine to New Jersey. Encore’s mission is to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection services throughout all of the Northeast.   Our continued growth and success have created the need for an Data Integration Engineer supporting our fast-growing services business. The Data Integration Engineer will work cross functionally across our M&A Integration and Business Intelligence teams. The role will primarily work with our Data Implementation Project Manager and will be responsible for scoping, extracting, transforming, and loading large scale data sets. You will work on multiple projects at a time in a variety of integration stages.   As an Data Integration Engineer, you will be responsible for leading and effectively transferring data sets from our new partners to our existing service platform. This position will require prior experience with ETL processes to facilitate partner onboarding. Prior Experience spearheading data migrations is preferred.   You will be utilizing your passion for our mission and ability to connect with people to: - Collaborate with new partners to identify data sources. - Design, develop, and document ETL processes, customized for each partner integration. - Develop integration process data flows and data mapping analyses. - Collaborate with M&A team, business intelligence and data integrity to ensure loaded data is following most recent SOPs and guidelines. - Monitor partner feedback post-integration to quickly identify and remediate discrepancies.   Requirements: The only limits to where someone in this position can rise are the ones that they put on themselves. Requirements are simple: - Up to 25% Travel within the Northeast - Proficiency in SQL, Excel, Access, and REST APIs. Prior experience with QuickBooks is desirable. - Aptitude and willingness to learn new skills as needed - Experience performing data mapping - Strong problem-solving skills, and the ability to troubleshoot and resolve issues - Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to non-technical stakeholders - Ability to work under pressure and quickly pivot focus to meet moving deadlines   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Flexible work environment that allows travel between CT, MA, and RI office locations - Real-time performance feedback and coaching - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore when they join the team - 401(k) with employer match - Medical, Dental and Vision coverage - Flexible vacation policy - Snacks and coffee everyday and weekly office lunches - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Category
Corporate Development
Position Type
Full-Time
Location US-MA-Needham
ID 2024-1048
Are you interested in joining a company that is striving to become the biggest and undeniably best fire protection company in the Northeast? For past 30 years, our company has been growing rapidly across New England, which has created an immediate need for a driver based out of the Needham, MA office. The ideal candidate for this position is motivated, hard working and has a "get it done" attitude. We are looking for someone who will be working in the warehouse along with driving full time.   Daily Duties - Unload product using forklifts and pallet jacks - Count and verify physical product received and compare to packing lists - Inspect freight for possible damage and notate damage on delivery forms - Pick and stage orders required for multiple job-sites across New England - Coordinate logistics of all departing and arriving shipments - Inventory management using various software - Perform general maintenance throughout office and grounds - All other duties as assigned Requirements:   In this position, as with most in our organization, the primary requirement is a "can do" attitude and willingness to work hard. However there are a few non-negotiable requirements that will help someone to excel in this position: - Valid Driver's License - Ability to lift over 50 lbs - General working knowledge and comfort using the computer; specifically email and Google Sheets or Microsoft Excel - Willingness to learn new technology as required - Knowledge and experience using hand tools   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Full-time position with an attractive hourly pay and opportunity for advancement. - Encore apparel and gear - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.  
Category
Service Operations
Position Type
Full-Time
Location US-CT-Middletown
ID 2024-1047
Are you a hard working and motivated tradesperson looking for a career in a fast paced service business? If so, then Encore Fire protection may have an opportunity for you! The ideal candidate will be self-motivated to be the best in his or her field. He or she will be committed to excellence and have a strong desire to go above and beyond regardless of the assignment. Our success throughout Northeast has created a need for a Fire Alarm Inspector to work out of our Middletown, Connecticut Office. Here's what you can expect: - The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install a plus, but not required. - May require some overtime hours at night, on weekends and at a moment’s notice for emergency calls. - Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload - Ability to identify code issues and non-conformance issues. - Confidence and accuracy making recommendations regarding system installation improvements - Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems. - Exceptional work ethic and attention to detail.   Requirements: - Three (3) years fire alarm industry experience with training and a High School diploma - Individual must possess a valid Driver’s license and have a clean driving record - Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation. - Experience with a variety of system manufacturers including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Location US-MA-Needham
ID 2024-1046
Are you a hard working and motivated tradesperson looking for a career in a fast paced service business? If so, then Encore Fire protection may have an opportunity for you! The ideal candidate will be self-motivated to be the best in his or her field. He or she will be committed to excellence and have a strong desire to go above and beyond regardless of the assignment. Our success throughout Northeast has created a need for a Fire Alarm Inspector to work out of our Needham, Massachusetts Office.   Here's what you can expect: - The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install a plus, but not required. - May require some overtime hours at night, on weekends and at a moment’s notice for emergency calls. - Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload - Ability to identify code issues and non-conformance issues. - Confidence and accuracy making recommendations regarding system installation improvements - Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems. - Exceptional work ethic and attention to detail.   Requirements: - Three (3) years fire alarm industry experience with training and a High School diploma - Individual must possess a valid Driver’s license and have a clean driving record - Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation. - Experience with a variety of system manufacturers including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.   Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect: - Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role - Purpose and results driven work environment (work smarter not harder) - We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! - Speaking of attire, we offer all employees Encore gear when they join the team - Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed - Access to leading edge web-based productivity tools - Participation in Fidelity 401(K) that includes employer match - Medical, Dental, and Vision benefits through Blue Cross - Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
Category
Service Operations
Position Type
Full-Time
Remote
No